Yarn - returnable in original condition (unwound, with label, odor and debris free) up to 60 days from purchase for store credit only. Must show receipt.
Needles and Hooks - returnable in original condition (in original packaging) up to 10 days from purchase. Must show receipt.
Patterns, Books, Looms, Wheels, Accessories and Gifts are non-returnable.
Special Orders and Sale Items are ALL SALES FINAL.
Finishing - projects are accepted if complete with yarn, needles and pattern. Finishing work can include but is not limited, knitting, picking up stitches, weaving in ends and seaming. Finishing work is charged by the hour. 2-3 week lead time. $15.00/hour. Rush Projects my be subject to an additional fee.
Repair - If you have old knitted pieces that need repair we are happy to try and help. sometimes there may be nothing we can do, however sometimes patches can be made. Repairs are charged by the hour. 2-3 week lead time. $15/hour.
Don't have time or the tools to block your project? no problem! Give us the project, pattern and your requests and we will have it blocked for you in no time! $10 flat rate fee includes weaving in of up to 2 ends - additional ends are $1 each.
Pre-Registration is required for all classes. Payment is required at time of sign-up or at first class. Class Fees are due in full at time of registration. Classes consisting of multiple sessions are prescheduled, please make sure that you are able to make each session. Make up sessions can only be scheduled at the instructors convience for an additional private class fee. Class Fees are non-refundable.
Discounts given for class supplies apply to yarn used for the in class project, knitting needles and specific accessories only at the Instructor's discretion. If you decide to make a second project you will not receive a discount on the supplies.
If a class is postponed or canceled due to weather we will provide as much notice as possible and a rain date will be scheduled.
The Speckled Sheep reserves the right to change dates, times and fees. If a class is canceled by The Speckled Sheep Class fees will be returned.
We are more than happy to help you calculate your yardage requirements for your project to the best of our ability but please remember that there are many factors that effect how much yarn you will need. Every knitter is different and we cannot always know exactly how much yarn you will need to complete a project.
It is always a good idea to buy an extra skein if you think you may run out of yarn before finishing your project.
If you need it great! You have the same yarn in the same color and dye lot without the hassle of trying to find more.
If not, we have 4 options:
Please remember: we will do our best but we are only human, we are not responsible for any miscalculations or errors.
· All orders must be paid in full when order is placed.
· All orders will be charged a $3 special order fee.
· Any back orders will be called as we are notified by companies.
· Lead times are typically 2-3 weeks. (May vary based on availability or company)
· Rush orders will be charged a min $7 shipping fee. (Some orders may be higher)
· Special Orders will be held no longer than 3 months. (Reminder calls will be made)
· Non-stock items are subject to a minimum order requirement.
· All special orders are ALL SALES FINAL.